Privacy Policy
Effective Date: February 27, 2026
Welcome to Piora (referred to as "the Service" or "we"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the www.piora.dev website and the app.piora.dev application.
1. Information We Collect
We may collect the following types of information:
Account Information
- Email address
- Username
- Password (stored in encrypted form)
- Payment information (processed by third-party payment processors)
Server Connection Information
- Server IP addresses and SSH connection details you provide
- Server performance metrics (CPU, memory, disk usage)
- Deployment configurations and logs
Usage Data
- Browser type and version
- Pages visited and time spent
- IP address
- Device information
2. How We Use Your Data
We use the collected data for the following purposes:
- Providing, maintaining, and improving the Service
- Processing account registration and authentication
- Processing payments and billing management
- Sending service-related notifications (e.g., maintenance, security alerts)
- Analyzing usage trends to enhance user experience
- Detecting and preventing fraud or abuse
3. Cookies and Tracking Technologies
We use cookies and similar technologies to maintain your login session, remember your preferences, and collect anonymous usage statistics. You can manage or disable cookies through your browser settings, but some features may be affected.
4. Third-Party Services
We may use the following third-party services, each with their own privacy policies:
- Payment Processors — Securely process your payment transactions; we do not store your credit card information directly
- Analytics Tools — Help us understand website usage and performance
- Infrastructure Services — Provide website hosting and content delivery
5. Data Protection Measures
We implement reasonable technical and organizational measures to protect your data, including but not limited to:
- TLS/SSL encryption for data in transit
- Industry-standard encryption for data at rest
- Regular security audits and vulnerability scanning
- Strict access controls and permission management
However, no method of internet transmission or electronic storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal data:
- Right of Access — You may request to view the personal data we hold about you
- Right to Rectification — You may request correction of inaccurate personal data
- Right to Erasure — You may request deletion of your personal data and account
- Right to Data Portability — You may request your data in a machine-readable format
- Right to Withdraw Consent — You may withdraw previously given consent at any time
To exercise any of these rights, please contact us using the information below.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
- Email: sales@piora.dev
We may update this Privacy Policy from time to time. Any significant changes will be communicated through website announcements or email notifications. Continued use of the Service constitutes your acceptance of the revised policy.